Delivery & returns


We aim to dispatch your order within 2-4 days of receiving it via your selected delivery method, providing your order is in stock. If your item is made to order, please allow the approximate additional time for it to be created.

In the event of an item going missing will issue a claim via royal mail after 15 working days the item has not been received - any delayed/damaged good in the postal system will need to be taken up with Royal Mail.

Refunds and Exchanges

If, after purchasing your item from, you are unhappy with your purchase in any way please do not hesitate to get in touch.

Returns are accepted up to 7 days after you receive your order. All we ask is that the item is sent back in its original, unworn condition including any original packaging. Please wrap the item carefully and securely (where appropriate) and in a well sealed padded envelope.

Please send the following information via email prior to shipping the item back: the reason for the return, the email address and name the order was placed under, and if applicable details of what you would like in exchange.

We aim to refund within 14 days of receipt of returned item.

Please note that should an item not reach us we are not responsible and as a result we will not be able to reimburse you/offer you an exchange, so we advice you to use a tracked service such as recorded delivery to return your item.

We do not offer a refund for any personalised items such as custom made orders.

Please note that postage costs are non refundable, and the cost of return postage is the buyers responsibility unless the reason for the return is the fault of InspiredCompany4u.