Conditions of Use
Welcome to www.outofmybubble.co.uk By using this website you agree to be bound by the Terms and Conditions set out below. If you do not agree to these Terms and Conditions in their entirety please leave this website.
1. Online Shopping
1.1 We will take all reasonable care to ensure that all details, prices, photographic representations and descriptions of products appearing on the website are correct at the time when the relevant information was entered onto the system. We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise. Please refer to our Refunds and Exchange Policy if you are unhappy with your purchase.
1.2 We will not be liable if for any reason the www.outofmybubble.co.uk website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all the www.outofmybubble.co.uk website.
2. Order process
2.1 All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions.
2.2 Non-acceptance of your order may be due to any one or more of the following non-exhaustive reasons:
i. The product you ordered is out of stock; ii. Our inability to obtain authorisation for your payment; iii. We have identified a pricing or product description error; iv. There is a failure to meet the eligibility to order as set out at clause 2 in these Terms and Conditions; v. There is a system or procurement failure; and vi. Failed customer validation checks. vii. Legal restrictions or practices for products in the country you have selected which prevents fulfilling your order for delivery; viii. Other restrictions for the country you have selected which prevents fulfilling your order for delivery.
2.3 When you place an order on our website we shall email you an acknowledgement detailing the product you have ordered. This email is not an order confirmation or order acceptance from www.outofmybubble.co.uk
2.4 Acceptance of your order for goods and the completion of the contract between you and www.outofmybubble.co.uk will take place when your goods are dispatched by your carrier: we will email you that your goods have been dispatched. We reserve the right to fulfil multiple orders separately, which may mean they are dispatched separately by your carrier.
We aim to dispatch your order within 2-4 days of receiving it via your selected delivery method, providing your order is in stock. If your item is made to order, please allow the approximate additional time for it to be created.
In the event of an item going missing www.outofmybubble.co.uk will issue a claim via royal mail after 15 working days the item has not been received - any delayed/damaged good in the postal system will need to be taken up with Royal Mail.
4. Refunds and Exchanges
If, after purchasing your item from www.outofmybubble.co.uk , you are unhappy with your purchase in any way please do not hesitate to get in touch.
Returns are accepted up to 7 days after you receive your order. All we ask is that the item is sent back in its original, unworn condition including any original packaging. Please wrap the item carefully and securely (where appropriate) and in a well sealed padded envelope.
Please send the following information via email prior to shipping the item back: the reason for the return, the email address and name the order was placed under, and if applicable details of what you would like in exchange.
We aim to refund within 14 days of receipt of returned item.
Please note that should an item not reach us we are not responsible and as a result we will not be able to reimburse you/offer you an exchange, so we advice you to use a tracked service such as recorded delivery to return your item.
We do not offer a refund for any personalised items such as custom made orders.
Please note that postage costs are non refundable, and the cost of return postage is the buyers responsibility unless the reason for the return is the fault of OutOfMyBubble.
5. Payment Methods
5.1 We only accept payment for orders in pounds (£) sterling.
5.2 We accept payment by Maestro, MasterCard, Visa, Visa Debit, PayPal.
5.3 If you choose to pay for an item using a payment card with a foreign currency denominated account, the account will still be taken in pounds (£) sterling at the conversion rate applied by the relevant payment scheme at the time of processing your order.
5.4 We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your purchase and payment secure, but, in the absence of negligence on our part, we will not be liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the www.outofmybubble.co.uk website. Our site uses Secure Payment provided by Papal.
6. Pricing Policy
6.1 All prices are inclusive of VAT (where applicable) at appropriate rate and are correct at the time of entering the information on to the system. Prices may change and offers may be withdrawn at any time.
6.2 Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
7. Product Availability / Information
7.1 We feature products on our website that have been carefully selected for sale on the www.outofmybubble.co.uk website. Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again. Prices of products may change from time to time. Goods are subject to availability. As there is a delay between the time when your order is placed, and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
7.2 All items are subject to availability.
Please note that the items which are handmade, the actual item supplied may differ slightly in size and colour due to slight differences in paint mixtures and the availability of mediums such as burlap, felt, lace or beads.
Although the items might look tasty, they are made from eco friendly materials and so should not be ingested! Additionally, due to small parts they may not be suitable for young children.
All contracts will be concluded in English. The website is controlled and operated in the UK. Any terms and conditions concerning the usage of this website will be governed by the laws of England and any dispute concerning use of this website will be determined exclusively by the Courts of England.
10.1 We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect.
10.2 We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.
10.3 If you breach these Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.
10.4 OutOfMyBubble reserves the right to amend, remove or vary the Services and/or any page of this Website at any time and without notice.
All images, text and data on this site are copyrighted. They may not be used except by written permission from OutOfMyBubble.
All photographs are the exclusive property of OutOfMyBubble (except where stated otherwise) and are protected under international copyright treaties. The photographs may not be copied, reproduced, redistributed, manipulated, projected, used or altered in any way without the prior express written permission by OutOfMyBubble.
OutOfMyBubble is sole trader business. I do operate as a self employed person registered with HRMC. Contact me at: email firstname.lastname@example.org or telephone +447980050066